This Privacy Policy describes the policies of Refúgio da Caniçada, 4850-045 Caniçada, Portugal, on the collection, use and disclosure of the information we collect when you use our website (https://www.refugiodacanicada.pt) (the “service ”). By accessing or using the service, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not consent to this, please do not access or use the website.

We may modify this Privacy Policy at any time without prior notice and will publish the updated Privacy Policy on the service. The updated Policy will be effective 30 days from the date the updated Policy is posted to the Service. Continued access or use of the service after this period will constitute acceptance of the updated Privacy Policy. We therefore recommend that you periodically consult this page.

 

Information collected:

We collect and process the following personal information:

– Name
– E-mail
– Tax Identification Number
– Identity Number
– Telephone/Mobile Number

 

How we use this information:

We will use the information collected for the following purposes:

– Customer booking management

If we intend to use your information for any other purpose, we will ask for your consent and will only use the information when we receive such consent and for that purpose, unless we are required to do otherwise by law.

 

How we share your information:

We may only disclose your personal information for the following purposes:

(1) to comply with applicable law, regulation, court order or other legal process;
(2) to enforce your agreements with us, including this Privacy Policy; or
(3) to respond to claims that use of the Service violates any rights of third parties. If the Service or our company is merged or acquired with another company, your information will be one of the assets that will be transferred to the new owner.

 

Retention of your information:

We will keep your personal information with us for 3 years after the end of your booking or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Anonymous residual information and aggregated information, where identification (directly or indirectly) is not possible, may be stored indefinitely.

 

Your rights:

Depending on applicable law, you have the right to access and rectify or erase your personal data or receive a copy thereof, restrict or object to the active processing of your data, request us to share your personal data and information with another entity, revoke any consent you have provided to us for the processing of your data, and also the right to lodge a complaint with a legal authority and other rights that may be relevant under applicable laws. To exercise these rights, you must write to us at welcome@refugiodacanicada.pt. We will respond to your request as soon as possible and in accordance with applicable law.

Please note that if you do not allow us to collect or process the necessary personal information or if you withdraw your consent to process it for the required purposes, you may not be able to access or use the services for which your information was requested.

Cookies etc.:

To learn more about how we use these technologies and your choices regarding these tracking technologies, please see our Cookie Policy.

 

Security:

The security of your information is important to us and taking this into account, we use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information that is present in our database. However, given the inherent risks, we cannot guarantee absolute security and, consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

 

Third-party links and use of your information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policies and other practices of any third parties, including any third party that operates any website or service that may be accessed through a link on our Service. We strongly advise you to review the privacy policy of each website you visit. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third party websites or services.

 

Responsible for complaints/data protection:

If you have any questions or concerns about the processing of your information available with us, you can send an email to our Complaints Officer at Refúgio da Caniçada, via the email address: welcome@refugiodacanicada.pt.